Implementation of ERP systems

To succeed in implementing the ERP system, we follow a well-proven plan that includes analysis and planning, design, development, testing, deployment, support, training, and upgrades. Since each company has its unique needs and goals, the phases may vary and overlap with each other.

We strive to make each implementation as successful and seamless as possible through careful analysis and planning. The project always starts with a pre-study to determine the scope and specification requirements for your unique project.

Our experienced consultants work closely with your organization to identify and understand your business processes. Leveraging our expertise in ERP systems, we provide advice on best practices and optimal system utilization. We also ensure that your new ERP system not only meets your current needs but also positions you for future growth and development.

Our focus is on understanding our clients' business and processes to provide intelligent solutions that simplify their daily operations. Through close collaboration with clients, we identify needs, define requirements, and map out workflows.

In the design phase, we build on our understanding of current workflows to create a detailed design for the new ERP system. We decide how to reshape processes to take advantage of the system, including creating new, more efficient workflows and integrating other business processes that benefit from the system. As the system is meant to support and automate various functions, we aim to make each implementation as efficient and user-friendly as possible.

After a thorough analysis and with clear design requirements, the development phase can commence. This involves configuring and, if necessary, customizing the system to support the redesigned processes. Integration with other existing systems, not replaced by the ERP system, may also be part of this phase.

We always strive to optimize the use of the system's standard features. However, as the system is meant to support your business, we provide not only standard solutions but also customized solutions that precisely meet your specific requirements and needs.

With valuable experience in development and integration with other systems, we ensure that your processes are seamless and efficient, maximizing the benefits and utilization of the ERP system.

Testing and development can occur concurrently. Initial testing of the ERP system's basic functions is followed by comprehensive testing of the system's full capacity. To ensure a smooth user experience, we let selected employees test the system in a real work environment. This means they perform their daily activities using the new ERP system.

Through this process, any deficiencies, bugs, or inefficient processes are identified and can be addressed before rolling out the system to the entire organization. Thorough testing helps minimize the risk of issues and ensures the system is robust and optimized to meet the specific needs of your business.

After configuration, data migration, and testing, it's time for the go-live phase. Precision and methodology are crucial during this phase to minimize any potential issues. When the system is fully operational, employees begin using it in their daily tasks. We are with you every step of the way, ready to quickly respond to questions, explain system features, and address any issues in real-time.

By swiftly identifying and addressing any challenges or areas for improvement, we aim to ensure a stable and effective long-term use of the new ERP system.

For smooth and frictionless operations, our support department is available to quickly and efficiently assist you in resolving your issues. With extensive experience in providing customer support in both Swedish and English, we handle various types of cases. We analyze and address recurring problems to streamline your business processes.

When you engage xperitus, we offer a straightforward and transparent support process where you stay updated on the latest status of your cases via email and/or through a customer portal. You also have full control over costs through our approval process for service-related issues or other matters requiring action. We utilize Oracle NetSuite CRM as our case management system, where case handling is a standard function.

Training your employees is a crucial success factor when implementing or upgrading an ERP system. By engaging xperitus, you benefit from many years of experience in providing training services for ERP systems, which can be the key to a successful project. We also offer mentorship programs to empower your internal resources and enhance their skills.

We tailor training sessions for all our products and services. With over two decades of collective experience, both through us and our partners, we deliver customized training, either directly or through Oracle University.

Organized training right from the start of a project reduces training costs and diminishes the need for future support, making it a cost-effective strategy for long-term success.

To maintain competitiveness and efficiency, continuous development and improvement of the ERP system's utilization are crucial.

When it comes to upgrading your ERP system, xperitus is a reliable partner for a smooth and successful transition. With our technical and functional expertise, combined with an understanding of your business, we ensure that each upgrade becomes an opportunity to further enhance efficiency and maximize the system's potential.

We commence every upgrade project by analyzing your current systems and business needs. This initial phase is crucial for tailoring an upgrade strategy that aligns with your unique requirements. Our goal is not just to maintain functionality but also to introduce improvements and new features that benefit your operations.

During the actual upgrade process, we ensure minimal disruption to your daily operations. Our experienced consultants handle each step with precision and accuracy, keeping you informed about progress and any challenges along the way.

Upgrade projects also include a meticulous testing phase to guarantee the stability and correctness of the system after the upgrade. We aim to deliver a system that not only meets today's requirements but is also ready for future challenges and technological trends.

By choosing xperitus for your upgrade project, you gain access not only to our expertise but also to a partner who understands your business and its processes. We are here to make your upgrade journey as smooth and successful as possible, ensuring that your ERP system is equipped for the future.