ERP system implementation

To ensure a successful ERP implementation, we follow a proven plan that includes analysis and planning, design, development, testing, deployment, support, training, and upgrades. Because each company has unique needs and goals, the phases may vary and overlap.

We strive to make each implementation as successful and seamless as possible through careful analysis and planning. The project always begins with a pre-study to determine the scope and specification requirements for your unique project.

Our experienced consultants work closely with your organization to identify and understand your business processes. Leveraging our expertise in ERP systems, we advise on best practices and optimal system utilization. We also ensure that your new ERP system not only meets your current needs, but also positions you for future growth and development.

We focus on understanding our customers' businesses and processes to deliver intelligent solutions that simplify their daily operations. We work closely with our customers to identify needs, define requirements, and map workflows.

In the design phase, we build on our understanding of current workflows to create a detailed design for the new ERP system. We decide how to redesign processes to take advantage of the system, including creating new, more efficient workflows and integrating other business processes that will benefit from the system. Because the system is designed to support and automate different functions, we aim to make each implementation as efficient and user-friendly as possible.

After a thorough analysis and with clear design requirements, the development phase can begin. This involves configuring and, if necessary, customizing the system to support the redesigned processes. Integration with other existing systems that are not being replaced by the ERP system may also be part of this phase.

We always strive to optimize the use of the system's standard features. However, since the system is meant to support your business, we offer not only standard solutions, but also customized solutions to meet your specific needs and requirements.

With valuable experience in development and integration with other systems, we ensure that your processes are seamless and efficient, maximizing the benefits and use of the ERP system.

Testing and development can take place simultaneously. Initial testing of the ERP system's basic functionality is followed by comprehensive testing of the system's full capacity. To ensure a smooth user experience, we have selected employees test the system in a real working environment. This means that they perform their daily activities with the new ERP system.

Through this process, any shortcomings, bugs, or inefficient processes are identified and can be addressed before the system is rolled out to the entire organization. Thorough testing helps minimize the risk of problems and ensures that the system is robust and optimized to meet the specific needs of your business.

After configuration, data migration, and testing, it's time to go live. Precision and methodology are critical during this phase to minimize potential problems. Once the system is fully operational, employees begin using it in their daily work. We are with you every step of the way, ready to respond quickly to questions, explain system features, and address any issues in real time.

By quickly identifying and addressing any challenges or areas for improvement, we aim to ensure stable and effective long-term use of the new ERP system.

Our support department is here to help you solve your problems quickly and efficiently. With extensive experience in providing customer support in both Swedish and English, we handle various types of cases. We analyze and solve recurring problems to streamline your business processes.

When you engage xperitus, we offer a straightforward and transparent support process, where you are kept informed about the current status of your cases via email and/or a customer portal. You also have full cost control through our approval process for service-related issues or other matters requiring action. We use Oracle NetSuite CRM as our case management system, where case handling is a standard feature.

Training your employees is a critical success factor when implementing or upgrading an ERP system. By engaging xperitus, you benefit from years of experience in providing training services for ERP systems, which can be the key to a successful project. We also offer mentoring programs to empower your internal resources and enhance their skills.

We customize training for all of our products and services. With more than two decades of combined experience, we and our partners deliver customized training, either directly or through Oracle University.

Organized training at the beginning of a project reduces training costs and the need for future support, making it a cost-effective strategy for long-term success.

To maintain a competitive edge and ensure efficiency, it is essential to continuously develop and improve the utilization of the ERP system.

When it comes to upgrading your ERP system, xperitus is a reliable partner for a seamless and successful transition. Our technical and functional expertise, coupled with an in-depth understanding of your business, ensures that each upgrade presents an opportunity to enhance efficiency and maximize the system's potential.

We begin each upgrade project by conducting a thorough analysis of your current systems and business needs. This initial phase is vital for developing an upgrade strategy that aligns with your specific requirements. Our objective is not merely to maintain functionality but also to introduce enhancements and new features that will benefit your operations.

During the upgrade process, we take measures to ensure minimal disruption to your daily operations. Our experienced consultants oversee each step with precision and accuracy, keeping you informed about progress and any challenges that may arise.

Upgrade projects also include a comprehensive testing phase to guarantee the stability and correctness of the system after the upgrade. Our objective is to deliver a system that not only meets today's requirements but is also prepared for future challenges and technological trends.

By selecting xperitus for your upgrade project, you gain access not only to our expertise but also to a partner who understands your business and its processes. We are here to facilitate a seamless and successful upgrade journey, ensuring that your ERP system is equipped for the future.