We provide support for clients using JD Edwards, RF-SMART or NetSuite. We have long experience of providing clients with support of various types of cases in both Swedish and English.
When you hire us, we offer a simple and transparent support process where you are always updated via email or through a client portal with the latest status for your cases. For case management, we use NetSuite’s CRM which include case management as a standard feature.
Structured process with a clear overview of all support cases.
Approval process for service and change requests provides control of your costs.
Register a case easily 24/7 via email or the client portal.
Analyze and address recurring problems to streamline your business processes.