For a Frictionless Business
Our support section will help you to quickly and effectively solve your problems.
We provide support for clients using JD Edwards, RF-SMART or Oracle NetSuite ERP. We have long experience of providing clients with support of various types of cases in both Swedish and English.
When you hire us, we offer a simple and transparent support process where you are always updated via email or through a client portal with the latest status for your cases. For case management, we use Oracle NetSuite ERP’s CRM which include case management as a standard feature.
Key Benefits
Clear Overview
Structured process with a clear overview of all support cases.
Financial Control
Approval process for service and change requests provides control of your costs.
Easy
Register a case easily 24/7 via email or the client portal.
Effective
Analyze and address recurring problems to streamline your business processes.