Support

We provide support for clients using JD Edwards, RF-SMART or NetSuite. We have long experience of providing clients with support of various types of cases in both Swedish and English.

When you hire us, we offer a simple and transparent support process where you are always updated via email or through a client portal with the latest status for your cases. For case management, we use NetSuite’s CRM which include case management as a standard feature.

Structured process with a clear overview of all support cases.

Approval process for service and change requests provides control of your costs.

Analyze and address recurring problems to streamline your business processes.

Three things to keep in mind when implementing a new ERP system

When changing ERP systems, you need to be both careful and thoughtful, regardless of which industry your company is in. After the thorough work of [...]

18
Jan

Efficient ERP system for warehousing and distribution

Working smarter and faster is of course a common goal for all warehouse companies. An efficient inventory optimization system is the key to reaching the [...]

04
Jan

CRM system – what and why?

Given the fierce competition for existing and new customers, it is important to work actively to understand customer behaviors and strengthen customer relationships. In this [...]

29
Dec

Support

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Three things to keep in mind when implementing a new ERP system

Efficient ERP system for warehousing and distribution

CRM system – what and why?