xperitus has successfully implemented the NetSuite ERP system at NTT Group, a leading player in open transmission with operations across the Nordic region and parts of Northern Europe.
Anders Ericsson, CFO at NTT Group, shares his experiences:
"We faced two main challenges. The first was the tight timeframe. The second aspect was the complexity of the existing system with its many subsystems. So our major challenge was to find a provider who could not only provide the necessary services but also had the ability to understand our business and deliver a solution within the tight timeframe."
Anders Ericsson emphasizes that the choice of xperitus as a partner was based on xperitus' ability to present a solution that addressed NTT Group's unique needs. On the surface, the four different systems that NTT Group considered seemed quite similar, but Anders Ericsson emphasizes that the crucial difference was the people;
"We needed a provider who could not only provide the necessary services but also understood our specific business. Without a system provider who understood our business, I believe it would have been much, much more difficult."
Another success factor, according to Anders Ericsson, was xperitus' straightforward and clear communication:
"xperitus could clearly explain the system's capabilities. Being able to say 'no, you can't do it this way, but we can do it like this instead' and thereby offer equivalent or in many cases even better solutions was something we really appreciated."
The successful NetSuite implementation, with a smooth transition from the old system with its subsystems and manual processes, improved and streamlined NTT Group's business processes.
With xperitus as a dedicated and understanding partner, NTT Group is now looking forward to maximizing the full potential of NetSuite and continuing its journey with a fully integrated and efficient business system. Anders Ericsson concludes;
"I look forward to our continued collaboration with xperitus, so we can bring in the rest of the companies into NetSuite."
Watch the full interview with Anders Ericsson and NTT Group.